1. Order Processing Time

Orders are processed within 1–2 working days after payment confirmation. During sales or high-demand periods, this may take slightly longer. We conduct thorough quality checks before dispatch. Once your order is ready, it is handed over to our trusted international shipping partners. A tracking link will be provided once your order is shipped.

2. Shipping Locations

We currently deliver across Europe. All addresses must be serviceable by our courier partners. If your location is not supported, you will be notified during checkout. Delivery charges may vary based on the country or region.

3. Estimated Delivery Time

Delivery typically takes 10 to 12 business days across Europe. Delays may occur due to customs processing, holidays, weather, or other unforeseen factors. We’ll notify you of any unexpected delays. Our priority is always safe and timely delivery.

4. Shipping Charges

Shipping charges are calculated based on your destination and order weight. All applicable fees are shown clearly at checkout — there are no hidden costs. Free shipping promotions may be available during special offers.

5. Order Tracking & Updates

Once your order has been shipped, you will receive tracking information via email or SMS. This allows you to follow your parcel in real time. If you experience delivery issues, our customer support team is here to assist. Please ensure your contact details are accurate to receive timely updates and notifications.